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-   CPP Diesel (http://www.competitiondiesel.com/forums/forumdisplay.php?f=255)
-   -   Cancel my order and refund me! (http://www.competitiondiesel.com/forums/showthread.php?t=196707)

DodgeDude55 06-19-2017 02:12 PM

Cancel my order and refund me!
 
Ordered an air shutoff guillotine a month ago from these ass clowns. Evey time I emailed they would just say they would send a tracking number when it shipped. Got the same story Thursday so I bought one from somewhere else so I wouldnt miss the first pull of the season. I then emailed cpp to cancel my order because I couldnt wait any longer. No response. Called multiple times friday and sat on hold for 30-40 min each time before needing to hang up. Emailed again today and called multiple times with no one ever answering. All I want is my order cancelled and to be refunded! Anyone have another way of getting ahold of them or the next steps i should take?

BigPapa 06-19-2017 02:22 PM

Not again.......*bdh*

WUnderwood 06-19-2017 02:44 PM

Did you try sending a telegram, smoke signal, or carrier pigeon?

DodgeDude55 06-19-2017 03:11 PM

Didnt even know there were problems with them until I went to start this thread. I have bought from them several times without issue.

Mark Nixon 06-19-2017 04:46 PM

Quote:

Originally Posted by WUnderwood (Post 2623303)
Did you try sending a telegram, smoke signal, or carrier pigeon?

LOL
Seeing that brought this song to mind:

No News--Lonestar Lyrics - YouTube

Mark.

ComnRailPwr 06-19-2017 07:37 PM

Jamie is active on Facebook on his personal profile and the business profile. I would try there. if the comment gets deleted then you know he saw the comment LOL.

bigstacks95 06-19-2017 07:54 PM

I have had to post on their Facebook page before to get anything to happen. I have also played the hour long hold game, unanswered emails, etc

95cummins5.9 06-19-2017 09:05 PM

Meh, just let your credit card company deal with them.

Cflanery88 06-19-2017 09:19 PM

Every time I ordered from them it took 2-3 weeks to ship and multiple times they sent me the wrong item. Ordered arp dampener bolts and they sent me arp head studs for a power stroke lmao.

DodgeDude55 06-19-2017 11:39 PM

I am not on facebook so I will have to get a buddy to bother him about this. I probably will just call my credit card company tomorrow and see if they can just cancel the payment. Sure hope they can so I can stop stressing about this ...

1320Cummins 06-19-2017 11:42 PM

2 Attachment(s)
CPP Ratchet Wrench Giveaway! - Competition Diesel.Com - Bringing The BEST Together

Guess ill share my CPP experience, starting at the right, and bottom up in attached pics.

Seems I forgot to remind them to do their job in a manner which conforms to their timeline, so I loose out :bs:

4x4dually 06-20-2017 06:32 AM

Quote:

Originally Posted by BigPapa (Post 2623300)
Not again.......*bdh*

Yup. Again.....and again....aaaannnnd....again.....

Anybody else have a bad experience with CPP - Competition Diesel.Com - Bringing The BEST Together

DodgeDude55 06-20-2017 07:34 AM

wish I knew all this about a month ago:doh:

4x4dually 06-20-2017 07:36 AM

Quote:

Originally Posted by DodgeDude55 (Post 2623387)
wish I knew all this about a month ago:doh:

In his defense...I'm sure his great orders to bad orders ratio is probably 100:1.....we only hear about the bad ones here because folks come here to b1tch...sometimes, the only reason they join is to b1tch.

Snedge 06-20-2017 07:44 AM

Quote:

Originally Posted by 4x4dually (Post 2623388)
In his defense...I'm sure his great orders to bad orders ratio is probably 100:1.....we only hear about the bad ones here because folks come here to b1tch...sometimes, the only reason they join is to b1tch.


That's why I joined. :Cheer:

DodgeDude55 06-20-2017 08:46 AM

Quote:

Originally Posted by 4x4dually (Post 2623388)
In his defense...I'm sure his great orders to bad orders ratio is probably 100:1.....we only hear about the bad ones here because folks come here to b1tch...sometimes, the only reason they join is to b1tch.

Im sure it is. Ive bought small stuff here and there from him a handful of times without issue and even delivered in a timely manner. But of coarse the one time I order a pricey item I do. I wasnt even in a hurry for it until 2 weeks went by...

Rich dzl 06-20-2017 04:06 PM

The card shouldn't be charged until the items ship , the customer service once was good at cpp . You hate seeing things like this offering a refund is a reasonable request .

4x4dually 06-21-2017 06:36 AM

Quote:

Originally Posted by Rich dzl (Post 2623486)
The card shouldn't be charged until the items ship , .....

That's what a normal business with any sense of ethics would do.

dieselbeef 06-21-2017 06:47 AM

ive had a decent experience with em many moons ago. but it was before he became a superstore..

imelmo 06-21-2017 07:18 AM

Quote:

Originally Posted by ComnRailPwr (Post 2623328)
Jamie is active on Facebook on his personal profile and the business profile. I would try there. if the comment gets deleted then you know he saw the comment LOL.


Make sure you screenshot it after you post so they can't deny it was there.

.


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