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12-24-2015, 03:55 AM
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#1
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Name: duster john
Title: Rookie
Status: Not Here
Join Date: Jun 2014
Member`s Gallery
Posts: 24
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Jamie-tracking info help.
need tracking info or status on order #7576 order placed on 12/14/15
the tracking number ending with #2090 was for my billet shaft which has been delivered.
John Burdine 586-222-2728
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12-24-2015, 11:07 AM
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#2
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Name: cummins724
Title: BREAKING $HIT
Status: Not Here
Join Date: Apr 2007
Member`s Gallery
Posts: 8,568
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I'll forward this message to Jessica in tracking. She will be in touch soon.
__________________
CPP DIESEL
Edge-PPE-EFI LIVE-H&S-II-Airdog-Fass-Smarty-ARP-AFE-Autometer-Isspro-MBRP-DDP-South Bend Clutch-Valair-CUSTOM INJECTORS-DIY BUMPERS
www.CPPDIESEL.com
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12-28-2015, 10:50 AM
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#3
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Name: duster john
Title: Rookie
Status: Not Here
Join Date: Jun 2014
Member`s Gallery
Posts: 24
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I got an email today saying the order has shipped, but it still has the same old tracking number for the part that has been delivered. These are 2 separate orders.
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12-28-2015, 08:15 PM
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#4
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Name: cummins724
Title: BREAKING $HIT
Status: Not Here
Join Date: Apr 2007
Member`s Gallery
Posts: 8,568
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I'll have her contact you, apparently something is screwed up in our system. We will get you fixed up. Sorry man.
__________________
CPP DIESEL
Edge-PPE-EFI LIVE-H&S-II-Airdog-Fass-Smarty-ARP-AFE-Autometer-Isspro-MBRP-DDP-South Bend Clutch-Valair-CUSTOM INJECTORS-DIY BUMPERS
www.CPPDIESEL.com
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12-30-2015, 04:23 PM
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#5
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Name: johnfak
Title: Too Much Time
Status: Not Here
Join Date: May 2011
Member`s Gallery
Posts: 253
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Same excuses I got ......
Wrong tracking
Wrong email
Then....
We were closed
Wrong pics ....
On the line waiting 15 mins .... got hung up on when someone tried to pickup ..... then redial ..... yup
We're closed
So many emails and phone calls. ....
Think Jamie or anyone at cpp pick up phone and call me ?
Nope.
Sent from my SM-N900V using Tapatalk
__________________
2000 Dodge Ram Monster Mike Billet Trans 12mm NE ppump 66 ED billet single
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12-30-2015, 05:10 PM
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#6
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Name: 97rada
Title: Too Much Time
Status: Not Here
Join Date: Feb 2008
Member`s Gallery
Posts: 5,410
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This does seem to be a trend. Might be a decent idea to get more help before it hurts the name
__________________
Austin
tow truck- 14-3500 with tuning
toy truck -94 rclb auto- 5.2x with a lot left. Shooting for 4s
Any intelligent fool can make things bigger and more complex...it takes a touch of genius- and alot of courage to move in the opposite direction.
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12-30-2015, 05:13 PM
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#7
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Name: johnfak
Title: Too Much Time
Status: Not Here
Join Date: May 2011
Member`s Gallery
Posts: 253
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Quote:
Originally Posted by 97rada
This does seem to be a trend. Might be a decent idea to get more help before it hurts the name
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Yup.
I know Jamie's a good guy and generally makes right in end ......
But this and the other issue I had a while back ...... crazy.
Other issue didn't leave me down though ..... could afford to be delayed a few weeks.
Frustrating.
Sent from my SM-N900V using Tapatalk
__________________
2000 Dodge Ram Monster Mike Billet Trans 12mm NE ppump 66 ED billet single
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12-30-2015, 08:30 PM
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#8
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Name: cummins724
Title: BREAKING $HIT
Status: Not Here
Join Date: Apr 2007
Member`s Gallery
Posts: 8,568
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Quote:
Originally Posted by johnfak
Yup.
I know Jamie's a good guy and generally makes right in end ......
But this and the other issue I had a while back ...... crazy.
Other issue didn't leave me down though ..... could afford to be delayed a few weeks.
Frustrating.
Sent from my SM-N900V using Tapatalk
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I took care of this today. Jessica showed me where she kept asking you for pictures of the fuel lines and you sent her a picture of your engine from front of the truck. These fuel lines are made differently and bent differently. We need pics to show us which set you have. You also sent a pic showing line size outside diameter. She asked you multiple times for a picture of the fuel lines so that we could see how they were bent. It escalated into something it shouldn't have and I do apologize. Jessica did call them today and had them next day air the line to you. Again, I am sorry it went down the way it did. I wish I could be a part of every decision in my business, but there are hundreds of orders going out and I am doing everything I can. Sorry man
__________________
CPP DIESEL
Edge-PPE-EFI LIVE-H&S-II-Airdog-Fass-Smarty-ARP-AFE-Autometer-Isspro-MBRP-DDP-South Bend Clutch-Valair-CUSTOM INJECTORS-DIY BUMPERS
www.CPPDIESEL.com
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12-30-2015, 08:31 PM
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#9
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Name: cummins724
Title: BREAKING $HIT
Status: Not Here
Join Date: Apr 2007
Member`s Gallery
Posts: 8,568
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Quote:
Originally Posted by 97rada
This does seem to be a trend. Might be a decent idea to get more help before it hurts the name
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I have hired 4 people in the last month. I'm doing everything I can to make our company run smoothly.
__________________
CPP DIESEL
Edge-PPE-EFI LIVE-H&S-II-Airdog-Fass-Smarty-ARP-AFE-Autometer-Isspro-MBRP-DDP-South Bend Clutch-Valair-CUSTOM INJECTORS-DIY BUMPERS
www.CPPDIESEL.com
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12-30-2015, 08:35 PM
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#10
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Name: 97rada
Title: Too Much Time
Status: Not Here
Join Date: Feb 2008
Member`s Gallery
Posts: 5,410
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Quote:
Originally Posted by cummins724
I have hired 4 people in the last month. I'm doing everything I can to make our company run smoothly.
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Constructive criticism no worries.
__________________
Austin
tow truck- 14-3500 with tuning
toy truck -94 rclb auto- 5.2x with a lot left. Shooting for 4s
Any intelligent fool can make things bigger and more complex...it takes a touch of genius- and alot of courage to move in the opposite direction.
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12-30-2015, 08:44 PM
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#11
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Name: STROKETHISF350
Title: Too Much Time
Status: Not Here
Join Date: Sep 2012
Location: HARFORD COUNTY MARYLAND
Member`s Gallery
Posts: 1,253
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Quote:
Originally Posted by cummins724
I have hired 4 people in the last month. I'm doing everything I can to make our company run smoothly.
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Well it's not working out too well for you then because I've called at least 4 times over the past 3 weeks with questions on a couple parts and intentions of ordering them. Sat on hold for 20-30 min each time before I got annoyed and hung up. Also I've ordered 3 things In the past year and it's been a headache getting them on time, even when there in stock it still takes 3 days and me calling and asking what's up with my Order for it to be shipped. While I can call xdp, jegs, summit, ect at 9am and my order go out the same day
Sent from my iPhone using Tapatalk
__________________
06 ram 3500 CCLB dually l 100% fleece injectors l ppe dual fuelers l Hamilton 188/220 l 103# valve springs l ported & oringed head l arp 425s l he 351 over 475 built by me l efi live l fass l full billet 48re built by me
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12-30-2015, 11:00 PM
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#12
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Name: cummins724
Title: BREAKING $HIT
Status: Not Here
Join Date: Apr 2007
Member`s Gallery
Posts: 8,568
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Quote:
Originally Posted by STROKETHISF350
Well it's not working out too well for you then because I've called at least 4 times over the past 3 weeks with questions on a couple parts and intentions of ordering them. Sat on hold for 20-30 min each time before I got annoyed and hung up. Also I've ordered 3 things In the past year and it's been a headache getting them on time, even when there in stock it still takes 3 days and me calling and asking what's up with my Order for it to be shipped. While I can call xdp, jegs, summit, ect at 9am and my order go out the same day
Sent from my iPhone using Tapatalk
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Again, I'm sorry about that. We have been struggling to keep up for a while now. I'm always available via email or pm on here if you can't reach me.
__________________
CPP DIESEL
Edge-PPE-EFI LIVE-H&S-II-Airdog-Fass-Smarty-ARP-AFE-Autometer-Isspro-MBRP-DDP-South Bend Clutch-Valair-CUSTOM INJECTORS-DIY BUMPERS
www.CPPDIESEL.com
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12-31-2015, 08:27 AM
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#13
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Name: johnfak
Title: Too Much Time
Status: Not Here
Join Date: May 2011
Member`s Gallery
Posts: 253
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Quote:
Originally Posted by cummins724
I took care of this today. Jessica showed me where she kept asking you for pictures of the fuel lines and you sent her a picture of your engine from front of the truck. These fuel lines are made differently and bent differently. We need pics to show us which set you have. You also sent a pic showing line size outside diameter. She asked you multiple times for a picture of the fuel lines so that we could see how they were bent. It escalated into something it shouldn't have and I do apologize. Jessica did call them today and had them next day air the line to you. Again, I am sorry it went down the way it did. I wish I could be a part of every decision in my business, but there are hundreds of orders going out and I am doing everything I can. Sorry man
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Appreciate that but its the list of same excuses and appreciate if you can still call me.
The way its mentioned above ^^^ is not how it went down.
I have not ONCE been contacted by CPP trying to fix this. I have been the one chasing up and sending emails and calling and posting in forum trying to get through to you ...jamie.
Have all the screenshots you need including the 7-8 pics of lines sent on various days, 21st, 23rd, 24th, 30th and the 15min wait calls trying to get through on my phone call log ...... so on. Only part that's true above is that the 1st pic that went with order was a pic of the diameter of the line - not the bend. Lets keep it real.
Just call me.
__________________
2000 Dodge Ram Monster Mike Billet Trans 12mm NE ppump 66 ED billet single
Last edited by johnfak; 12-31-2015 at 08:36 AM.
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12-31-2015, 08:34 AM
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#14
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Name: bd blk 12v
Title: Fixen broken bulldogs
Status: Not Here
Join Date: Sep 2008
Member`s Gallery
Posts: 241
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He is very shady. I wouldnt spend a nickel with him ever again. He dodges the phone never calls back. The only way to get ahold of him is barrow different phones to call. We ordered a set of connector tubes looked like a toddler with a drimmel tool cut them open. The tubes had metal in them. Buyer beware. Hopefully you get a quaility product.
__________________
94 4x4 5 speed ceramic valiar clutch 66-71-12 5x.016s set at 290bar 191 dvs 4k gsk hd valve springs head ported and oringed by hamilton 5 inch straight pipe 23* timing kdp tabbed
White 96 eclb 4x4 auto 345k bone stock
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12-31-2015, 10:38 AM
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#15
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Name: johnfak
Title: Too Much Time
Status: Not Here
Join Date: May 2011
Member`s Gallery
Posts: 253
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Still no call and no tracking# ????
Whats going on Jamie.
__________________
2000 Dodge Ram Monster Mike Billet Trans 12mm NE ppump 66 ED billet single
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12-31-2015, 11:13 AM
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#16
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Name: johnfak
Title: Too Much Time
Status: Not Here
Join Date: May 2011
Member`s Gallery
Posts: 253
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LoL.
So I called ........ CPP closed.
Jamie ..... cancel the order. I'll get it direct from schied ...... should have done that the 1st go around. They picked up the phone ...... real nice to me ...... will have it out same day.
Nice.
__________________
2000 Dodge Ram Monster Mike Billet Trans 12mm NE ppump 66 ED billet single
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12-31-2015, 11:49 AM
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#17
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Name: jlbayes
Title: Too Much Time
Status: Not Here
Join Date: Mar 2011
Location: michigan
Member`s Gallery
Posts: 2,399
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Quote:
Originally Posted by bd blk 12v
He is very shady. I wouldnt spend a nickel with him ever again. He dodges the phone never calls back. The only way to get ahold of him is barrow different phones to call. We ordered a set of connector tubes looked like a toddler with a drimmel tool cut them open. The tubes had metal in them. Buyer beware. Hopefully you get a quaility product.
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Definitely learn my lesson ordering from there. not worth it.
__________________
Jacob, 97 rclb
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12-31-2015, 11:56 AM
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#18
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Name: Ram12vcummins
Title: Too Much Time
Status: Not Here
Join Date: Mar 2015
Member`s Gallery
Posts: 1,659
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Is there other threads where people have had issues or is this a new thing?
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12-31-2015, 11:58 AM
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#19
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Name: YoungDiesel27
Title: Never Enough Time
Status: Not Here
Join Date: Jul 2010
Location: West Virginia
Member`s Gallery
Posts: 825
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I had issue getting things I ordered both times I tried ordering in the past. Some better organization is definitely needed.
__________________
EFI Live, HP Tuners, Smarty custom tuning
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12-31-2015, 12:20 PM
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#20
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Name: johnfak
Title: Too Much Time
Status: Not Here
Join Date: May 2011
Member`s Gallery
Posts: 253
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Some package delivered at home per wife .... well see after work ....
Sent from my SM-N900V using Tapatalk
__________________
2000 Dodge Ram Monster Mike Billet Trans 12mm NE ppump 66 ED billet single
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