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09-12-2014, 06:19 PM
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#1
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Name: matty169
Title: Too Much Time
Status: Not Here
Join Date: May 2009
Location: Green Bay, Wi
Member`s Gallery
Posts: 1,542
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Horrible support and lies from edge
I will never buy or sell another Edge product. I have 2 CTS race programmers, one brand new in the box. I contacted edge about sending them in on that bullshat recall/buyback and was told to wait. They would be buying them back at a later date. Then they said.......nope, we're not buying them back, too bad, sux for you. They claim new ownership gets them out of the government ordered buyback.*
I got a copy of the order and it specifically states the buyback can not be bypassed by restructuring or ownership change, and failure to comply will rest in LARGE fines for edge. I also have phone numbers and contact info for all the prosecutors from epa and d.o.j.(they were listed in the order)
Wanna guess who is getting some calls next week???*
I hope they fine the **** outta edge. I even asked if they would trade out or reprogram to a standard cts. They said nope.....
I even took the drag comp off my truck. I wouldnt run it if they paid me
__________________
2002 Dodge 2500 2WD Quad cab, Silver Bullet 64, Helix2 cam, springs, studs, water/meth, blah,blah,blah
TRANSMISSION BY FIREPUNK CONVERTER BY DPC
Edge drag comp
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09-12-2014, 08:02 PM
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#2
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Name: Ackerdiesel
Title: Too Much Time
Status: Not Here
Join Date: Nov 2010
Location: Western KY
Member`s Gallery
Posts: 1,086
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Why are you so upset they won't buy them back again? Sounds like to me that you've got a couple relatively cheap race tuners now
Sent from my iPhone using Tapatalk
__________________
04.5 2500 CR Built by Cruel Intentions Diesel with the help of:
D&J Precision Machine
S&S Diesel Motorsports
BD Diesel Performance
Diesel Performance Converters
Pro Street Diesel
Drivelines Plus
Done Right Diesel Performance
Firepunk
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09-12-2014, 08:22 PM
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#3
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Name: MAXTORQ
Title: Drop by, beers on me !
Status: Not Here
Join Date: Apr 2007
Location: Golden,Colorado
Member`s Gallery
Posts: 1,566
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Honestly don't blame the man one bit. Quit using their product years ago when they sold out. They told me they would honor a bad comp box then sent me a bill. Told them to keep it and pound sand. Product is crap now a days anyway.
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09-12-2014, 10:00 PM
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#4
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Name: randal07
Title: another guy with a truck
Status: Not Here
Join Date: Oct 2011
Location: washington courthouse ohio
Member`s Gallery
Posts: 552
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This seems to be happening a lot lately with once reputable companies.
__________________
2006 2500 Mega - Exergy 40%, smarty touch, firepunk trans.
Quote:
Originally Posted by rick stark
Just because I dont have a big name in the diesel world/community doesnt mean you can go pissing on the little guys, like myself.
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09-14-2014, 11:45 PM
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#5
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Name: matty169
Title: Too Much Time
Status: Not Here
Join Date: May 2009
Location: Green Bay, Wi
Member`s Gallery
Posts: 1,542
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Brand new in box. EDGE has to unlock them before they will even turn on with a code.
EDGE WILL NOT provide the code or buy them back or turn into standard CTS.
I tried to send them in when the recall/buyback started and was told, "DO NOT send it in now as we are not allowed to buy them back until everything is finalized with the government."
All the while EDGE was conspiring to get out of buying back the tuners they were ordered to buy back by claiming they were bought by others.
__________________
2002 Dodge 2500 2WD Quad cab, Silver Bullet 64, Helix2 cam, springs, studs, water/meth, blah,blah,blah
TRANSMISSION BY FIREPUNK CONVERTER BY DPC
Edge drag comp
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09-14-2014, 11:49 PM
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#6
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Name: matty169
Title: Too Much Time
Status: Not Here
Join Date: May 2009
Location: Green Bay, Wi
Member`s Gallery
Posts: 1,542
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__________________
2002 Dodge 2500 2WD Quad cab, Silver Bullet 64, Helix2 cam, springs, studs, water/meth, blah,blah,blah
TRANSMISSION BY FIREPUNK CONVERTER BY DPC
Edge drag comp
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09-15-2014, 07:03 AM
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#7
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Name: Trapper
Title: Hater
Status: Not Here
Join Date: Aug 2006
Location: Arizona
Member`s Gallery
Posts: 2,878
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Everything is nice after our Socialist Government gets involved.
__________________
Work In Progress
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09-15-2014, 08:50 PM
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#8
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Name: brown guy
Title: Rookie
Status: Not Here
Join Date: Oct 2009
Location: Dixonville AB canada
Member`s Gallery
Posts: 23
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Seems to be the way it goes with big companies now just take your money and run hope you get some justice
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