Advertisement
If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Home Who's Online Today's Posts HP Calculator CompD Gift Shop Mark Forums Read
Go Back   Competition Diesel.Com - Bringing The BEST Together > Tech Area- GM > EFI Live Tuning Discussion (GM/Allison)
Register Members List Timeslips EFI Live Library Invite Your Friends FAQ Calendar Mark Forums Read

Closed Thread
 
Thread Tools
Old 04-19-2011, 04:16 PM   #1
cgp_3852
 
cgp_3852's Avatar

Name: cgp_3852
Title: porter
Status: Not Here
Join Date: Mar 2011
Location: Paulding, OH
Member`s Gallery
Posts: 91
Contact efi live

Is there any way to call and actually talk to someone? i just bought a new controller and it didnt come with the 2 vins and it says its a commercial controller not personal?? kinda confused
 
Old 04-19-2011, 05:12 PM   #2
BFD99
 
BFD99's Avatar

Name: BFD99
Title: The Stig
Status: Not Here
Join Date: Apr 2006
Location: Tulsa, Ok
Member`s Gallery
Posts: 99,999,999
call wherever you purchased it i would suggest.
__________________
The views and opinions expressed in this post are those of the author and do not necessarily reflect the official policy or position of CompetitionDiesel.Com
Click the image to open in full size.
 
Old 04-19-2011, 06:02 PM   #3
EFI Support
 
EFI Support's Avatar

Name: EFI Support
Title: Comp Diesel Sponsor
Status: Not Here
Join Date: Oct 2010
Member`s Gallery
Posts: 570
We don't provide a phone number because our office is based in New Zealand.

You may find the upgrade code contained inside the box to move the unit from a Scan Tool to a Scan and Tune tool.

If you can't locate that, please contact the vendor you purchased your unit though.

Cheers
Cindy
__________________

Download EFILive software (for free)



2006-2016 DODGE CUMMINS
2001-2016 DURAMAX 6.6L
2014-2016 DURAMAX 2.8L

Custom Tuning Software NOW AVAILABLE

 
Old 04-19-2011, 11:54 PM   #4
cgp_3852
 
cgp_3852's Avatar

Name: cgp_3852
Title: porter
Status: Not Here
Join Date: Mar 2011
Location: Paulding, OH
Member`s Gallery
Posts: 91
so are you saying mine is a scan only? its blue.. my other one is black. idk if that makes a difference or not
 
Old 04-20-2011, 06:16 AM   #5
EFI Support
 
EFI Support's Avatar

Name: EFI Support
Title: Comp Diesel Sponsor
Status: Not Here
Join Date: Oct 2010
Member`s Gallery
Posts: 570
The blue colour of the FlashScan unit isn't an indication of the product type That is the new colour for our hardware with the board changes to accommodate SCI.

I don't know if your unit is Scan Only or a Scan and Tune, that is dependent on what you purchased and what paid for it. The Scan Tool retails for $399, our website retails the Scan and Tune (GM enabled) for $798, and as we haven't released tuning for Cummins, there is no Scan and Tune available (although some of our resellers do sell/dispatch the hardware at the point of order but will provide the upgrade code when it's released).

To assist you further I'll need to know what did you purchase? and from whom?

Cheers
Cindy
__________________

Download EFILive software (for free)



2006-2016 DODGE CUMMINS
2001-2016 DURAMAX 6.6L
2014-2016 DURAMAX 2.8L

Custom Tuning Software NOW AVAILABLE


Last edited by EFI Support; 04-20-2011 at 06:17 AM.
 
Old 04-20-2011, 11:19 AM   #6
cgp_3852
 
cgp_3852's Avatar

Name: cgp_3852
Title: porter
Status: Not Here
Join Date: Mar 2011
Location: Paulding, OH
Member`s Gallery
Posts: 91
I purchased the scan and tune from kyle at crank it up diesel...
 
Old 04-20-2011, 12:43 PM   #7
BFD99
 
BFD99's Avatar

Name: BFD99
Title: The Stig
Status: Not Here
Join Date: Apr 2006
Location: Tulsa, Ok
Member`s Gallery
Posts: 99,999,999
Quote:
Originally Posted by cgp_3852 View Post
I purchased the scan and tune from kyle at crank it up diesel...
call kyle!
__________________
The views and opinions expressed in this post are those of the author and do not necessarily reflect the official policy or position of CompetitionDiesel.Com
Click the image to open in full size.
 
Old 04-20-2011, 05:05 PM   #8
EFI Support
 
EFI Support's Avatar

Name: EFI Support
Title: Comp Diesel Sponsor
Status: Not Here
Join Date: Oct 2010
Member`s Gallery
Posts: 570
Your first call should be to Kyle. Contacting us will require us to call Kyle anyway to obtain a copy of the purchase invoice. Given the Easter break commences in about 6 or 7 hours I doubt we'd get your information, have a response from Kyle and get back to you before Easter.

Cheers
Cindy
__________________

Download EFILive software (for free)



2006-2016 DODGE CUMMINS
2001-2016 DURAMAX 6.6L
2014-2016 DURAMAX 2.8L

Custom Tuning Software NOW AVAILABLE

 
Old 04-21-2011, 01:19 AM   #9
cgp_3852
 
cgp_3852's Avatar

Name: cgp_3852
Title: porter
Status: Not Here
Join Date: Mar 2011
Location: Paulding, OH
Member`s Gallery
Posts: 91
ok i guess my main concern now is getting my 2 vins..
 
Old 04-21-2011, 07:48 AM   #10
GRotman
 
GRotman's Avatar

Name: GRotman
Title: Chief Indian
Status: Not Here
Join Date: Jul 2006
Location: Allendale,Mi
Member`s Gallery
Posts: 2,516
Did you call Kyle?
__________________
Glenn

ENGINEERED DIESEL
visit us @ www.engineered-diesel.com
 
Old 04-21-2011, 06:10 PM   #11
EFI Support
 
EFI Support's Avatar

Name: EFI Support
Title: Comp Diesel Sponsor
Status: Not Here
Join Date: Oct 2010
Member`s Gallery
Posts: 570
The 2 VIN's will automatically appear when you upgrade from the Scan Tool to the Scan and Tune. You need to speak with Kyle regarding your upgrade code.

Our New Zealand office is now closed until Tuesday for the Easter break.

Cheers
Cindy
__________________

Download EFILive software (for free)



2006-2016 DODGE CUMMINS
2001-2016 DURAMAX 6.6L
2014-2016 DURAMAX 2.8L

Custom Tuning Software NOW AVAILABLE

 
Old 05-09-2011, 10:44 PM   #12
cgp_3852
 
cgp_3852's Avatar

Name: cgp_3852
Title: porter
Status: Not Here
Join Date: Mar 2011
Location: Paulding, OH
Member`s Gallery
Posts: 91
never had to call kyle.. ended up all i had to do was update it
 
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 11:44 PM.

 


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2006 - 2024, CompetitionDiesel.com
all information found on this site is property of www.competitiondiesel.com