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08-04-2012, 11:34 PM
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#1
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Name: Ackerdiesel
Title: Too Much Time
Status: Not Here
Join Date: Nov 2010
Location: Western KY
Member`s Gallery
Posts: 1,086
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Retro solutions
Anyone ever had to have warranty work done on retro parts? I've got a ballast that went down and now I'm wondering what to expect from them. My kit is less than a month old
Ryan
__________________
04.5 2500 CR Built by Cruel Intentions Diesel with the help of:
D&J Precision Machine
S&S Diesel Motorsports
BD Diesel Performance
Diesel Performance Converters
Pro Street Diesel
Drivelines Plus
Done Right Diesel Performance
Firepunk
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08-19-2012, 11:23 PM
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#2
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Name: weedahoe
Title: Diesel Enthusiast
Status: Not Here
Join Date: Sep 2011
Location: South GA
Member`s Gallery
Posts: 110
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I have no parts from them but from Unique Coatingz and they all have a lifetime warranty on them.
But then I did have a bulb go out and called them about it, they wanted me to take it out and send it to them. They would test it and send out another accordingly. Thats fine and it makes sense but this is my DD so I cant wait 2+ weeks for it to get there, get tested, replaced and sent out to me.
I bought a new pair of bulbs off ebay and now I have an extra.
Months later my bixenon harness relay went out. These are not your standard SPDT relay from your local parts store. I called my supplier again and they didnt have any in stock ::UGH::
Ebay to the rescue with TWO harnesses at $12 each. That gave me a replacement and a backup.
Warranties are fine if your ride sits in the garage most of the time. If its a daily driver, you cant wait that long for a replacement part. I cant anyway.
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08-20-2012, 07:05 AM
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#3
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Name: Mudn_1
Title: Sweet Home
Status: Not Here
Join Date: Apr 2007
Location: Trussville
Member`s Gallery
Posts: 5,290
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Quote:
Originally Posted by Ackerdiesel
Anyone ever had to have warranty work done on retro parts? I've got a ballast that went down and now I'm wondering what to expect from them. My kit is less than a month old
Ryan
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I had a bulb go bad.... and I dreaded sending it back because of the time it would take.... but I had it back in around a week.... their costumer service is top notch
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"One Up'N The Competition"
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08-21-2012, 09:36 PM
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#4
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Name: maddog_madden
Title: Green Behind the Ears
Status: Not Here
Join Date: Feb 2007
Location: Colorado
Member`s Gallery
Posts: 74
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I had a ballast go out and i had a new one before i got the old one boxed up. Great customer service.
__________________
05dodge,4094r/GT98,85%CP3s,ZZ intake,5" Stack,port & polished 6.7 sleeved to 5.9,rings&studs,ATS IC,Exergy150%,188/220,springs,AFE intake,ATS st6 w/stand alone,fass260,FlexPlate,monothms,WoodruffRods,bala nced&cryoed,[COLOR="DarkRed"]1189hp/2268tq Smarty Revo on #4
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08-28-2012, 07:29 PM
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#5
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Name: Ackerdiesel
Title: Too Much Time
Status: Not Here
Join Date: Nov 2010
Location: Western KY
Member`s Gallery
Posts: 1,086
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Had an account issue just now getting back but I got mine fixed easily. Great customer service. Will purchase from them again
Ryan
__________________
04.5 2500 CR Built by Cruel Intentions Diesel with the help of:
D&J Precision Machine
S&S Diesel Motorsports
BD Diesel Performance
Diesel Performance Converters
Pro Street Diesel
Drivelines Plus
Done Right Diesel Performance
Firepunk
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08-28-2012, 07:51 PM
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#6
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Name: UNBROKEN
Title: Ezekiel 25:17
Status: Not Here
Join Date: Apr 2006
Location: TEXAS
Member`s Gallery
Posts: 17,158
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I've always used them. Just got my kits for my headlights and driving lights yesterday...gonna install them tomorrow in my new truck.
__________________
I ain't got no damn diesel
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08-28-2012, 10:18 PM
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#7
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Name: haloman
Title: Too Much Time
Status: Not Here
Join Date: Aug 2007
Member`s Gallery
Posts: 7,876
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Quote:
Originally Posted by UNBROKEN
I've always used them. Just got my kits for my headlights and driving lights yesterday...gonna install them tomorrow in my new truck.
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Let me know if you have any issues. I haven't found conclusive info for the 2010+ trucks.
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08-28-2012, 10:34 PM
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#8
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Name: UNBROKEN
Title: Ezekiel 25:17
Status: Not Here
Join Date: Apr 2006
Location: TEXAS
Member`s Gallery
Posts: 17,158
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They say to use the relay harnesses and it'll eliminate any issues. I'll find out tomorrow I guess.
__________________
I ain't got no damn diesel
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08-29-2012, 07:30 PM
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#9
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Name: UNBROKEN
Title: Ezekiel 25:17
Status: Not Here
Join Date: Apr 2006
Location: TEXAS
Member`s Gallery
Posts: 17,158
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Zero issues at all Daniel...both kits work perfectly. No flickering or any other issues I can see. Can't wait for a night test later.
__________________
I ain't got no damn diesel
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08-29-2012, 08:07 PM
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#10
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Name: haloman
Title: Too Much Time
Status: Not Here
Join Date: Aug 2007
Member`s Gallery
Posts: 7,876
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Awesome!
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08-29-2012, 08:10 PM
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#11
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Name: inline6power
Title: more hp than you
Status: Not Here
Join Date: Apr 2007
Location: fresno,ca
Member`s Gallery
Posts: 3,485
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Quote:
Originally Posted by UNBROKEN
Zero issues at all Daniel...both kits work perfectly. No flickering or any other issues I can see. Can't wait for a night test later.
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thanks for the update rich. i just ordered the same kit you got pictured there for my sport light conversion on my 99. should put out ALOT more light than factory
__________________
1998 reg cab 4x4 play truck
59 blown alky 565 truck
Blown small block jeep on alky
Blown 588 mid engine rail on alky
1966 el Camino 572
NADM member # 042
HUGE thanks to Reb Brown and Eric Brown for all the help along the way.
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08-29-2012, 08:25 PM
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#12
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Name: UNBROKEN
Title: Ezekiel 25:17
Status: Not Here
Join Date: Apr 2006
Location: TEXAS
Member`s Gallery
Posts: 17,158
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I just did a short drive...obviously they're substantially brighter than stock bulbs but they are a little splotchy. You're gonna get that with any HID in a non projector housing though. I only really noticed it when only the heads were on...throw the fogs on too and it filled in everything much better.
__________________
I ain't got no damn diesel
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08-29-2012, 08:29 PM
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#13
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Name: inline6power
Title: more hp than you
Status: Not Here
Join Date: Apr 2007
Location: fresno,ca
Member`s Gallery
Posts: 3,485
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sweetness.
__________________
1998 reg cab 4x4 play truck
59 blown alky 565 truck
Blown small block jeep on alky
Blown 588 mid engine rail on alky
1966 el Camino 572
NADM member # 042
HUGE thanks to Reb Brown and Eric Brown for all the help along the way.
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09-03-2012, 10:33 PM
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#14
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Name: ARbowhunter7
Title: Opulence...I Has It.
Status: Not Here
Join Date: Sep 2007
Location: White, GA
Member`s Gallery
Posts: 1,370
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I had a relay and a bulb eat chit at the same time. Other than being a PITA (midnight, out of town), RS made it right ASAP.
__________________
Welding Rig - 2014 Longhorn 3500 C&C 4x4 Aisin
-S400 swap, Carli Suspension, Synergy/EMF Steering, King 2.5
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09-21-2012, 06:06 AM
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#15
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Name: up@12
Title: Rookie
Status: Not Here
Join Date: Aug 2012
Member`s Gallery
Posts: 12
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For me was not such a good deal, I installd and with in 2 hours had a ballast go for a crap, then a week later I had a bulb blow and 3 weeks later my fog light ballest went for a crap. Now there customer service was good as they always said send it back we will test it and send another one or buy a new one and they would ship it out today and when we test your other one we will refund credit card, which is what I did for the forst one but due to me living in Canada cost more money to ship it then just to go buy a new one from up here so thats what I did. I had a friend install same kit as me at the same time and the only thing he has gone wrong but 4-5 months after install was a fog light ballest.
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2006 Mega, BD built trany, 50 hp nozzles, 5" TB, S&B intake, EFI, ATS Manifold pusher, airdog 2, arson kit, Super B special
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