LOL of course he would recommend the Phat shaft as the profit margin Im sure is higher. I see builders all the time suggest billet Int and output shafts upgraded 3rd drums to guys looking to make 500hp street trucks that pull on occasion to. Whats your point?
The real point of the thread is that this isn't the first person denied warranty on a claimed warrantied item and then chastised for speaking up about have an issue with said parts.
We do agree, had the manufacturer been consulted he would have told the customer to use the fat shaft, just like the professional transmission builder did, the customer had options and made a concious decision not to follow the advice of the transmission builder and not to contact the manufacturer, for that the customer only is soley responsible. This is the real point of the thread. What you think is the real point of the thread, is merely hearsay
Couple points:
Does the manufacturer say that the warranty is void if you don't follow the installers recommendation?
Install supplier A's shaft, and it breaks quickly
Install supplier B's shaft in same vehicle and same trans(IIRC) and it doesn't break.
Folks can deny and twist things around pointing out small items trying to distract from the real issue and shift blame.
Anyone can figure out from the above that either supplier A's shaft installed in that trans is an inferior product, or was had a quality problem/defect.