Go over on tdiclub and do some reading on their customer service and faliure rate. I own a small fab/repair business doing mainly stuff for tdi's and kerma is the last place I would recommend for anything.Kerma TDI why do you say that, it came recommended from a tdi guru.
obviously whitebread may be on to something, i paid for my turbo a week ago and they said it will still be another week before they ship it. i just hope they realize i'm not some nobody i am a reputable business with alot of internet connections negative feedback from me would not be good for their business.
all i ask is to be treated like i treat my customers.
I certainly hope Charlie stepping out of the main seat helps things. I've replaced an alarming number of defective street toys/kerma parts. The one time I ever called them to do business, it ended up being a very sour phone call rather quickly. Needless to say, no business was done.I doubt you will have an issue, Kerma has been around for a long time, like any body they have had some ruff spots here and there, but I seriously doubt that there are any other tdi vendors that have moved as much product as they have.
I am by no means a Kerma fanboi, as there business practice with some of their suppliers has been less then stellar (I am a personal friend of Mark, the owner of diesel inside). However I think some of Kerma's troubles have been cleared up with Charile stepping more into the background...
I certainly hope Charlie stepping out of the main seat helps things. I've replaced an alarming number of defective street toys/kerma parts. The one time I ever called them to do business, it ended up being a very sour phone call rather quickly. Needless to say, no business was done.
That is true, however, maybe you missed this or this somewhat recently. I'm not trying to put them down, just making sure people know what's going on so they can make thier decision accordingly.I have been directly out of the TDI scene for a few years now, but as far as I was aware, street toys stopped doing business with kerma some time ago...