Yes, there were models that came equipped with hydraboost prior to 97-98, hence the reason your Arc-Flow will not fit on your truck, and it's also the reason we post a disclaimer on our site and inform our customers uppon purchasing the product over the phone it won't work with a Hydraboost brake system.
If this is the case than you know it will not fit a 97 truck but yet if you look at my invoice it has 97 in the year of the truck????? My truck is a 94 this could have been a typo when the order was placed by why on earth would you send it out if it won't fit a 97.
]And had you been the person that actually purchased the product from us over the phone, you would have been made aware that it won't work for your truck. But what your not telling everyone is that you had a friend order it, waited 6 months to install it, and then call us up demanding that we not only refund your money, but pay for shipping since it didn't work for you truck. I even told you over the phone that if you got me the name of the person that ordered it, I would track down and get it taken care of. I have yet to receive a phone call with this information, so I'm guessing you either can't remember, or don't know who ordered it originally.
This part really gets me I was the person that ordered this product over the telephone with my credit card shipped to my house! I can remember who ordered this very clearly! Again I didn't even talk to you! See the invoice that I have attached and when I called in the person on the phone they looked this order up. So what I am telling everyone is I did order this!!!! And I did not demand a replacement or demand my money back that is a total bunch of crap. I asked what are my options and was told "nothing sorry about that but we could sell you something else at a discounted price."
And I would think I've been pretty understanding untill this point considering, you are asking us, to refund the full product amount and shipping without a receipt of purchase and not even the correct name it was ordered under?
I have also been pretty understanding to this point but there is nothing that pisses me off more than having gone thru the channels that you say I needed to go thru way before this post and not getting a resolve to the problem. It's to bad that the only way a person can get some offers to help fix the situation has to come after they post something on a forum.
Yep, I suppose we are the bad guys here :bang
The offer still stands if you can locate the information the product was ordered under or find your receipt, I'll do everything I can to help you out, even though it's been 6 months and the product has been installed.
Cheers,
Wade[/QUOTE
After all this I do not want my money back and I do not want a replacement. It will make a nice paper weight.
After you got on here and basically called me a liar I felt like I needed to defend myself.
