Okay, I'm going to toss something out there.. and if this thread turns into a **** show as quick as I'm afraid it might, go ahead and delete what I've posted. It ain't work dragging the entire thread down.
However, I'm really confused by what filters Trusted Performance are using for their kits. I don't need to know brands... This is what confuses/concerns me:
"They have come up with a remote oil filter mounting system that has two inline full flow filters that will filter the oil down to 3 microns."
Now, I admit that I haven't followed the world of oil filters for some time. I did hours up hours of research before I built my bypass system, but I haven't kept up on the newest changes.. If something has changed recently, I appologize for even bringing this up..
But here is my gripe: I can't think of a single manufacturer or application that has a FULL FLOW oil filter that will filter down to 3 micron. That is without question Bypass oil filter filtration levels... And most spin on bypass filters will rarely get down to that level (at least any that you can purchase over the counter, like Tank suggested earlier).
Which begs the question.. What filters are they using in this full flow application? If they are actually using bypass oil filters, then there is no question the elements would fail.. They are not designed at all for the pressures or volume of oil that a full flow filter goes through, especially in a diesel application. I think you would experience a failure exactly like what you are describing: a large chunk of media would fail, and oil would take the path of least resistance from that point forward...
I'm really curious what oil filters (once again, not brand, but type) they are using. If it is indeed a filter that is designed for a bypass application, I would say without question the oil filter company is going to tell you to pound sand... And, I hate to say it, the burdon of proof is going to fall on Trusted to show that they chose oil filters that are appropriate for the application.. If the specs for oil flow (GPM), pressures, etc are out of line with what the filter manufacturer says is acceptable, you're probably not going to get much help from them.
I'm not trying to sound like I'm bashing anyone here. I'm mostly just thinking out loud. When you are talking about an engine as expensive as the one in your truck, no one is going to want to bite the bullet and pick up the bill. If nothing else, maybe some of these ideas can play a role depending on what you are told tomorrow. Good luck with your phone call. I really do hope it goes well.