Hamilton Cams
ignorant
- Joined
- Jun 28, 2007
- Messages
- 2,639
If anybody ever has an issue with any of our products, feel free to contact me directly if your goal is to remedy the situation. Please be ready to show proof of purchase. There are people selling knockoff Hamilton goods. If not, post on the open forum and bang your chest. There are people that are about to release new valvetrain products and the easiest way to get sales is to make a mountain out of a molehill. My policy from here on out is to ignore you if that is how you want to do business. I want to do all that I can to make your truck run well with no issues, if that is your goal. If your goal is to blow me out of the water as a way to pump up another manufactuer, have fun.
We are all human and humans make my parts, that means that from time to time, we will get one number wrong on your street address, not include a t-shirt, or even possibly sell a piece that was machined incorrectly. All that I ask is that you provide a reciept to prove you bought the parts as I have thrown away old designs and had people wanting to trade them in for our new stuff or even selling parts that I sponsored them that should never have been on a street truck. In the past I was very easy to work with, even trading in other manufacturers used products on our new stuff so that people would give our stuff a try. Thanks to all of the shenanigans, I am having to be a little bit more regimented.
Call, text, email, pm, or send me a smoke signal, short of a weekend with my wife, being without internet or cell signal ( on the llano river) or being out of the country, I will get back to you ASAP.
Thank you for using us in the past, I hope we will continue to be able to earn your business in the future.
Thanks,
Zach Hamilton
We are all human and humans make my parts, that means that from time to time, we will get one number wrong on your street address, not include a t-shirt, or even possibly sell a piece that was machined incorrectly. All that I ask is that you provide a reciept to prove you bought the parts as I have thrown away old designs and had people wanting to trade them in for our new stuff or even selling parts that I sponsored them that should never have been on a street truck. In the past I was very easy to work with, even trading in other manufacturers used products on our new stuff so that people would give our stuff a try. Thanks to all of the shenanigans, I am having to be a little bit more regimented.
Call, text, email, pm, or send me a smoke signal, short of a weekend with my wife, being without internet or cell signal ( on the llano river) or being out of the country, I will get back to you ASAP.
Thank you for using us in the past, I hope we will continue to be able to earn your business in the future.
Thanks,
Zach Hamilton