I will first apologize as this is very long. However In an effort to prevent others from being ripped off by this guy, I feel it necessary to let the great guys at CompD know about the bad dealing of one Mr. Tom Nicholas aka rawdog
On December 9 of 2008 I sent Mr Nicholas a Money order in the amount of $1100 for a turbo he had for sale here in the classifieds http://www.competitiondiesel.com/forums/showthread.php?t=41439
On December 18, 2008 the package was delivered by UPS with one of the corners smashed and a hole in the box. There was a crack in the Turbine Housing and the Wastegate actuator was bent over. Because of the condition of the box, I just jumped quickly to the conclusion that all the damage was caused by UPS.
I let Mr. Nicholas know about this, and then followed up with a phone call on December 19. He told me that he would contact UPS and file a claim. He also said more than once during the phone call that he would "make it right".
On January 8, 2009 I was informed by Mr. Nicholas that UPS denied the claim, and he had to file a dispute. He asked for pictures of the turbo so he could do so. Pictures were sent.
On January 16 I was getting a little frustrated because My goal was to have the truck put together how I wanted by March 1 and I was running out of time. I tried to get Mr. Nicholas to "make it right" like he said he was going to do.
Mr. Nicholas became very vulgar and offered to give me 500 dollars if I returned the turbo to him so I could "cut my losses".
He informed me that as soon as he got paid from UPS he would NEXT DAY a check to me.
On Feb 4 I contacted Mr. Nicholas again and he said we were still waiting, and he would send a check as soon as it was sent to him. I let him know that it could be repaired for about $500. As I was about ready to give up and just send it to be fixed. I held off, also not knowing if UPS was going to want the turbo back when/if they paid to prove it was destroyed.
So at this point I figured I had nothing to do but wait, and I was still trying to get my truck built, so I made arrangements to buy another turbo.
On February 7 Mr. Nicholas Contacted me and let me know he got a check from UPS and would send out the $500 to fix it. I told him I would rather just send him back the turbo and he can refund my $1100 and then he can do whatever he wished to do with the turbo.
He again got very Vulgar and on Feb 8 said he was just sending the $500 and would be done with this.
So Fine, I wait nothing shows up that week. I try to fine out when he sent it since he said before we would NEXT DAY a check to me. After Mr. Nicholas would not return my e-mails I called him and he said he sent the check by regular mail.
Feb 21, I informed Mr. Nicholas that I had still not recieved him money and if I did not have it by Feb 25 I was going to take further action. I then sent the Turbo off to be repaired. and did not take any action on the 25th as I figured I would wait until I knew for sure what the turbo repair costs were going to be.
I got called today and was informed by the Turbo Company that this turbo had problems, it had been rebuilt at some point because the compressor wheel had worn a groove in the housing, and there was a hole drilled and helicoiled in the housing. A crappy job was done as the helicoil protrudes into the housing. SO now not only does the turbine housing need replaced but also the compressor housing. They did say that the internals were all in brand new shape though. They also sent me pictures of the housing to prove this.
When I contacted Mr. Nicholas again about this today, stating that he sold me what was supposed to be a NEW turbo, and I now had questions as to wether the damage that was on the exhaust housing was there before it ever left his place. He again got very vulgar and accused ME of destroying the turbo.
Mr. Nicholas sold me a turbo that was bad to begin with, despite the damage that may or may not have been caused by UPS. Then Defrauded UPS for another $1100.
SO if you are considering ever doing business with RAWDOG, Mr. Tom Nicholas is someone you should seriously consider avoiding, unless you want to be ripped off and verbally abused!
On December 9 of 2008 I sent Mr Nicholas a Money order in the amount of $1100 for a turbo he had for sale here in the classifieds http://www.competitiondiesel.com/forums/showthread.php?t=41439
On December 18, 2008 the package was delivered by UPS with one of the corners smashed and a hole in the box. There was a crack in the Turbine Housing and the Wastegate actuator was bent over. Because of the condition of the box, I just jumped quickly to the conclusion that all the damage was caused by UPS.
I let Mr. Nicholas know about this, and then followed up with a phone call on December 19. He told me that he would contact UPS and file a claim. He also said more than once during the phone call that he would "make it right".
On January 8, 2009 I was informed by Mr. Nicholas that UPS denied the claim, and he had to file a dispute. He asked for pictures of the turbo so he could do so. Pictures were sent.
On January 16 I was getting a little frustrated because My goal was to have the truck put together how I wanted by March 1 and I was running out of time. I tried to get Mr. Nicholas to "make it right" like he said he was going to do.
Mr. Nicholas became very vulgar and offered to give me 500 dollars if I returned the turbo to him so I could "cut my losses".
He informed me that as soon as he got paid from UPS he would NEXT DAY a check to me.
On Feb 4 I contacted Mr. Nicholas again and he said we were still waiting, and he would send a check as soon as it was sent to him. I let him know that it could be repaired for about $500. As I was about ready to give up and just send it to be fixed. I held off, also not knowing if UPS was going to want the turbo back when/if they paid to prove it was destroyed.
So at this point I figured I had nothing to do but wait, and I was still trying to get my truck built, so I made arrangements to buy another turbo.
On February 7 Mr. Nicholas Contacted me and let me know he got a check from UPS and would send out the $500 to fix it. I told him I would rather just send him back the turbo and he can refund my $1100 and then he can do whatever he wished to do with the turbo.
He again got very Vulgar and on Feb 8 said he was just sending the $500 and would be done with this.
So Fine, I wait nothing shows up that week. I try to fine out when he sent it since he said before we would NEXT DAY a check to me. After Mr. Nicholas would not return my e-mails I called him and he said he sent the check by regular mail.
Feb 21, I informed Mr. Nicholas that I had still not recieved him money and if I did not have it by Feb 25 I was going to take further action. I then sent the Turbo off to be repaired. and did not take any action on the 25th as I figured I would wait until I knew for sure what the turbo repair costs were going to be.
I got called today and was informed by the Turbo Company that this turbo had problems, it had been rebuilt at some point because the compressor wheel had worn a groove in the housing, and there was a hole drilled and helicoiled in the housing. A crappy job was done as the helicoil protrudes into the housing. SO now not only does the turbine housing need replaced but also the compressor housing. They did say that the internals were all in brand new shape though. They also sent me pictures of the housing to prove this.
When I contacted Mr. Nicholas again about this today, stating that he sold me what was supposed to be a NEW turbo, and I now had questions as to wether the damage that was on the exhaust housing was there before it ever left his place. He again got very vulgar and accused ME of destroying the turbo.
Mr. Nicholas sold me a turbo that was bad to begin with, despite the damage that may or may not have been caused by UPS. Then Defrauded UPS for another $1100.
SO if you are considering ever doing business with RAWDOG, Mr. Tom Nicholas is someone you should seriously consider avoiding, unless you want to be ripped off and verbally abused!