Hey Chris, can you post up your certifications? How are we to know you didnt damage the pump on removal? The point im trying to make is that everything is a 2 way street. He said, No you say, But im saying, ect ect ect.
The difference is you're running a supposed professional diesel shop and selling parts and when your used parts dont work you tell your customers its all their fault. A REAL shop would do the right thing, Not prey on people that may not know or have as much experience as you. Shame on you!
How do you dont know ups didnt drop it? I put insurance on everything i buy just for that simple fact.