That's the screen that's supposed to come up. The other screen with all the instructions and what not on it and telling you when to connect and disconnect it is the screen to install the drivers and what not. The screen your seeing now is the screen that actually uploads the program.
Ok. Thanks. But why does it keep saying it can't find the box? I hit update and the other option a couple different times, and it still says it can't find it.
Pull the screen up then plug the box in, that should work
Alright, I just Got an email back from quad and they said "The driver files on your computer are probably not installed correctly which is very common." Then they told me to call, but it's a little late at night to call them right now.
yea i spent a couple hours on the phone with quad. couldnt find the drivers. they were really nice and i am patient. just dont get frustrated b/c they will figure it out for ya